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No Hot Water? Back On Today, From $99.

4.9/5 from 680+ Sydney reviews

Sydney's 24/7 hot water specialists for Rheem, Rinnai, Dux, Bosch and every major brand. Same-day repair or replacement, $0 call-out.

Licensed & Insured
4.9 680+ reviews
Mr Flow crocodile mascot, hot water repairs
Most Popular
New Installs
$350 Cashback
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Hot Water Repairs
from $99
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Any Hour
$0 Call Out
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Licensed & Insured
20+ Years Experience
Same-Day Service
$0 Call-Out Fee
Free · No Obligation

Get a Free Quote for Hot Water Repairs

Tell us what's going on and we'll call you straight back, usually within 20 minutes. No call-out fee, upfront pricing, same-day where possible.

  • Same-day service or it's free. We don't muck around.
  • Upfront fixed pricing before we start. No nasty surprises.
  • 20+ years fixing Sydney plumbing. Lifetime workmanship guarantee.
  • Available 24/7, including weekends & public holidays.
Smiling Mr Flow Plumbing team member answering a customer phone call
A real person calls you backUsually within 20 minutes, 24/7.

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No obligation · Takes 60 seconds · We call you back

Don't Ignore It

Signs You Need Help With Hot Water Repairs

Spot any of these? The longer you wait, the worse (and pricier) it gets.

No Hot Water

Not Hot Enough

Leaking Tank

Runs Out Fast

Banging or Rumbling

Pilot Light Out

Acting fast saves you thousands

A small problem today can mean water damage, mould and a much bigger bill tomorrow. That's why Mr Flow runs 24/7, so a quick fix stays a quick fix.

Fix It Now
Hot Water Repairs

Hot water repairs Sydney can count on, any hour

Nobody discovers a hot water problem at a convenient time. It is the cold shower on a July morning, the tank dripping across the garage floor on a Sunday, or the pilot light that will not stay lit the night before guests arrive. Mr Flow has been repairing and replacing hot water systems across Sydney for more than 20 years, and we run 24 hours a day because hot water failures do not wait for business hours.

Our vans carry the parts that fail most often: heating elements, thermostats, temperature and pressure relief valves, tempering valves, thermocouples, igniters and anodes. That means most repairs are finished in the one visit. Where the system is beyond saving, we can usually supply and fit a new one the same day, with $350 cashback on the install.

Mr Flow plumber repairing a gas continuous-flow hot water system on a brick wall
The Mr Flow crew, on the job
What We See

Every type of hot water system

Sydney runs on a mix of systems, and the right repair depends entirely on which one you have. A quick look at the label on the unit tells us most of what we need before we arrive.

Electric storage

  • Common in older homes and apartments
  • Element, thermostat or relief valve faults
  • Leaking tank seam means replacement
Get a quote

Gas storage

  • Pilot, thermocouple or gas valve faults
  • Blocked flues cleared too
  • Licensed to repair the gas side
Get a quote

Continuous flow

  • Rinnai, Rheem and Bosch units
  • Sensitive to low flow and scale
  • Tell us the fault code when calling
Get a quote

Solar

  • Roof collectors with gas or electric booster
  • Failed circulation pumps and boosters
  • Leaks at roof connections repaired
Get a quote

Heat pump

  • Compressor and fan need servicing
  • Electronics faults shut units down
  • Stiebel Eltron, Rheem and Dux repaired
Get a quote
Step by Step

Repair or replace? A straight answer

This is the question every customer asks, and it deserves an honest answer rather than a sales pitch. The rule of thumb we use on site is simple.

Mr Flow plumber servicing a wall-mounted continuous-flow hot water unit in a side passage
1
Repairwhen the tank is sound and the fault is a single part: element, thermostat, valve, thermocouple, igniter or pump. Repairs start from $99 and add years to the system.
2
Replacewhen the tank is leaking from the body, the unit is well past its expected life, or the cost of the repair is a large fraction of a new system.
3
Consider upgradingwhen the household has outgrown the tank, when you are paying for a booster that runs all winter, or when a more efficient system would cut the power or gas bill.
4
Either wayyou get a fixed price for both options and the choice is yours. There is $350 cashback on new installs, and we take the old unit away.
Good to Know

Brands we service and install

We repair and install Rheem, Rinnai, Dux, Bosch, Vulcan, Aquamax, Stiebel Eltron and Chromagen systems, and can source parts for most others still on the market. When it comes to a new unit we match the brand and size to the household rather than pushing whatever is on special, because the wrong-sized tank is the most common reason a family runs out of hot water.

Same-Day or It’s Free

Book before cut-off and we’re there today, or the call-out is on us. Fixed price before we start, lifetime guarantee after.

  • Licensed & insured
  • $0 call-out, any hour
  • Upfront fixed pricing
  • Lifetime workmanship guarantee
Mr Flow crocodile mascot with the plumbing van
Mr Flow Promise

Tempering valves and why your water is lukewarm

If your hot water is on but never quite hot enough at the tap, the tempering valve is the usual suspect. It mixes cold water into the hot line so the water arriving at bathroom taps is below scalding temperature, which is a requirement for a reason. When the valve wears or scales up, it either mixes in too much cold and leaves you with tepid showers, or fails the other way and lets dangerously hot water through. Tempering valves are a service item. We test them on every hot water visit and replace them as a fixed-price repair when they are past it.

Mr Flow crocodile mascot

“Kitchen drain was totally blocked on a Sunday arvo. Harry's team had it cleared within the hour, no weekend surcharge nonsense. Upfront price, great bloke.”

DK
David K.Marrickville, NSW
Google
4.9 from 680+ Google reviews
Why It Matters

Pricing: repairs from $99, $350 cashback on new installs

Hot water repairs start from $99. There is no call-out fee, day or night, and every job is quoted as a fixed price on site before we touch the system. If the unit needs replacing, you get a written price for the supply, install, removal of the old unit and the compliance paperwork, with $350 cashback. New customers can also take $50 off their first booking. Book before the daily cut-off and we come the same day, or the call-out is free.

Good to Know

One licensed team for gas, electric and everything between

Because Mr Flow does gas fitting in-house, we can swap an electric tank for a gas continuous flow unit, run the new gas line and issue the compliance certificate in the one visit. If a leaking tank has flooded the garage or laundry, our emergency plumbers are on the road 24 hours a day with a 60-minute response target. And if the problem turns out to be water pressure or old pipework rather than the heater, the same plumber can sort the general plumbing while on site.

Mr Flow plumber working on a continuous-flow hot water system
Mr Flow Plumbing service truck parked kerbside in Sydney

The Mr Flow crew on real Sydney jobs.

Dead Simple

How It Works

No waiting around. No vague ETAs. A few simple steps and it's sorted.

Tell Us The System

Call or use the form. The brand and type on the label helps us bring the right parts.

Same-Day Visit

A van carrying elements, thermostats, valves and common replacement units heads your way.

Repaired Or Replaced

Fixed price first. Repaired if it makes sense, replaced with cashback if it does not.

Pricing & Offers

Upfront Pricing. No Surprises.

You approve a fixed price before we start. Every time.

Hot water repairs
from $99
Fixed price on site before we touch the unit
New system cashback
$350
On new hot water installs
Call-out fee
$0
24/7 including weekends and public holidays

* Offers subject to our terms and conditions. Fixed price confirmed on site before any work begins.

We Also Do

Related Services

Mr Flow plumber repairing an outdoor garden tap and hose connection

General Plumbing

Leaks, water pressure, pipe replacement and maintenance, fixed price and guaranteed for life.

Learn More
Rear of the Mr Flow service truck with the high-pressure drain jetter hose reel

Emergency Plumbing

Burst pipes, flooding, sewage and gas leaks. 60-minute response, 24 hours a day, $0 call-out.

Learn More
Mr Flow gas fitter working on a gas meter and regulator outside a Sydney home

Gas Fitting

Licensed gas fitting for cooktops, ovens, heaters, hot water and BBQ points, compliance certificate included.

Learn More
No Fluff. Just Results.

Why Sydney Chooses Mr Flow

We're not the biggest franchise. We're the crew your neighbours actually recommend.

Same-Day or It's Free

Book before cut-off and we'll be there today, or you don't pay the call-out.

60-Minute Response

Emergency? We aim to be at your door within the hour, 24/7.

Licensed & Insured

Fully qualified Sydney plumbers. Every job covered, every time.

Upfront Pricing

You approve a fixed price before we lift a tool. No hidden fees.

20+ Years Experience

Two decades fixing every kind of Sydney plumbing problem. We've seen it all.

Lifetime Guarantee

Our workmanship is backed for life. If it's our fault, we fix it free.

Same-Day Service or It’s Free

If we can’t get to you the same day you book (before cut-off), we waive the call-out. Simple as that. That’s how confident we are.

Book My Same-Day Fix

Hot Water Repairs? Let's sort it today.

Talk to a real Sydney plumber now. Same-day service or it's free.

Get My Free Quote
4.9 680+ Google reviews
Mr Flow crocodile mascot
Real Reviews

What Sydney Says About Mr Flow

“Kitchen drain was totally blocked on a Sunday arvo. Harry's team had it cleared within the hour, no weekend surcharge nonsense. Upfront price, great bloke.”

DK
David K.Marrickville, NSW
Google

“Used the CCTV camera to show me exactly where the tree roots were, then jet-blasted it clean. Honest, tidy and explained everything. Wouldn't call anyone else.”

SL
Sophie L.Parramatta, NSW
Google

“Manage a few rental properties and Mr Flow is my go-to. Fast, reliable, fair pricing and they sort the tenant directly. Makes my job so much easier.”

MR
Michael R.Bondi, NSW
Google
Sydney-Wide

Hot Water Repairs Across Sydney

From the CBD to the Hills and out to Blacktown, there's a Mr Flow van near you, ready to roll.

Servicing all of Sydney
FAQs

Hot Water Repairs FAQs

How much does a hot water repair cost?
Repairs start from $99 with a $0 call-out fee. We diagnose the fault, then give you a fixed price before any work starts. If the system needs replacing, you get a separate fixed price for that with $350 cashback on the new install.
Can you fix my hot water today?
Yes. We run 24/7 and carry the common parts and replacement units on the van. Book before the daily cut-off and we come the same day, or the call-out is free.
My hot water is lukewarm but not cold. What is wrong?
Most often it is the tempering valve, which mixes cold into the hot line and has started letting too much through. On electric systems it can also be one failed element out of two. Both are quick fixed-price repairs.
The tank is leaking. Can it be repaired?
If the leak is from a valve, fitting or the relief line, yes. If the tank body itself is leaking, the internal lining has failed and the unit must be replaced. We will show you which it is.
Which brands do you work on?
Rheem, Rinnai, Dux, Bosch, Vulcan, Aquamax, Stiebel Eltron and Chromagen, plus most other brands still sold in Australia.
Do you install gas hot water systems?
Yes. Our plumbers are also licensed gas fitters, so we install and repair gas storage and continuous flow units, run new gas lines and issue the compliance certificate.
How does the $350 cashback work?
It applies to new hot water system installs by Mr Flow and comes off the fixed price we quote you. Ask when you book and we will confirm the details for your job.
Get My Free Quote
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No Hot Water? Back On Today, From $99.

Talk to a real Sydney plumber now on 02 9134 9037. Same-day service or it's free.

No obligation · Licensed & insured · Lifetime guarantee on all work

Mr Flow crocodile mascot
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